Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Inland Empire CTC Cluster to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

In adherence to the social distancing recommendations provided by the CDC, we have implemented strict protocols at our clinic to ensure the safety of our patients and staff.

  • Patients who have active symptoms of illness or a fever of 100 degrees or higher must call ahead to arrange after-hours dosing.
  • The number of people allowed inside the building at any given time is restricted based on county, state, and federal guidelines.
  • The number of people waiting in line is restricted based on county, state, and federal guidelines, and those present must maintain a minimum distance of six feet from one another.
  • To maintain line restrictions, patients are asked to wait in their cars until direction is given.

For specific information regarding these changes and limitations, please contact us directly.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Inland Empire CTC Cluster.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit


Medicare coverage coming soon! Please call today for more information.

24/7 Appointment Scheduling

Enrolling for treatment at Inland Empire Comprehensive Treatment Centers starts with our admissions and intake process.

This is a thorough process that is designed to ensure that the services you will receive are ideally matched to your unique needs. To make sure that your intake experience is as efficient and effective as possible, please carefully review all of the information on this page.

First, in order to be eligible to receive treatment at one of our two centers, you must meet the following criteria.

  • You must be age 18 or older
  • You must have been dependent on opioids for at least one year

One we have confirmed your eligibility, we will schedule your intake appointment. You cannot complete intake without the following:

  • You must present proof of identification. We can accept a state-issued ID card, a driver’s license, or a U.S. passport.
  • You must pay for intake fees at the time of intake, regardless of whether or not you will be using your insurance benefits to pay for treatment.
  • You must arrive for your intake appointment in a state of withdrawal for at least 20 to 24 hours (unless you are pregnant or are transferring directly from another program).
  • If you are pregnant, you must bring written consent from OB/GYN to receive medication assisted treatment. If you are not currently seeing an OB/GYN, you can consult with one of our staff members to receive referrals for prenatal care.
  • If you are transferring from another program, you must arrange for all necessary records to be sent to our office.

Please plan to spend two to four hours at the center for your intake appointment, in order to accomplish the following:

  • You will fill out paperwork about your personal history, treatment history, psychiatric history, and medical history.
  • You will provide information about any other drugs or medications that you are currently taking.
  • You will complete a physical examination with one of our physicians.
  • You will provide a urine specimen for a drug screen.
  • You will take a TB test, unless you can provide proof that you have taken a TB test within the previous two years.
  • If you are female, you will take a pregnancy test.
  • If you are pregnant and/or currently being treated by another physician, you may need to sign a release of information so that we can coordinate care.

Though it is our goal to get you into treatment as quickly as possible, please note that we cannot guarantee that you will receive medication immediately following your intake. The decision to prescribe medication on your first day will be made by a member of our medical staff following a review of your case.

For additional information about these procedures or any other aspects of treatment at Inland Empire Comprehensive Treatment Centers, please contact us at your convenience. Our friendly and knowledgeable staff members will be happy to answer all of your questions.